top of page


  • What are the currency available for shopping on the website?
    You can shop on the website in INR (Indian Rupee).
  • Do product prices vary from country to country?
    The product price remains same irrespective of the country you shop from. Only the shipping prices change depending upon your delivery location.
  • What are the shipping charges to my location?
    INDIA: Free Shipping when online payment mode is chosen. For Cash on Delivery, shipping charge is Flat Rs 99. International: Shipping charges are Rs 1299 per item.
  • After placing the order, I didn’t receive any confirmation on email/phone:"
    Please check your spam/promotions folder. If the issue persists, send us an email at
  • How much time will it take for my product to get delivered?
    All shipments In India will be delivered witin 6-7 business days & Internation within 2 weeks once the order is received by us. In case of order placed for customization the team will get in touch with you for your requirement, it generally takes 7-15 business days to get delivered.
  • What payment options are available for me?
    INDIA: Net Banking, Credit & Debit Cards, GPay, Paytm, UPI INTERNATIONAL: Credit Cards, Debit Cards, Net Banking , PayPal
  • What if I want to buy in wholesale or for reselling?
    We have a separate team that will help you with such orders. Email at to get in touch with our sales team. We have a separate team that will help you with such orders.
  • What is an SKU code?
    Each product on the website has a unique code attached to it. You can view the SKU code of the product by visiting the product page (sample product page here)
  • Are there any taxes and customs duties that I have to pay?
    No, all the customs duties and taxes are borne by House of Ceramics.
  • I'm not able to complete payment via Paypal. What can I do?
    You need to add INR as a currency in your Paypal account for initiating payments.
  • I still have a question, what can I do?"
    Feel free to reach us on : 1. E-mail: 2. Instagram Messenger: 3. WhatsApp: +91-75035 53164, 99997 12932
Payment Methods
bottom of page